Who we are...

COCC delivers complete enterprise processing solutions to financial institutions throughout the northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top quality support. Designated as a Top Workplace in Connecticut and a National Great Place to Work, COCC recognizes employees as the core of our success! COCC offers a progressive training program to support employees in personal and professional development.

What we need…

A Vendor Management Analyst to join the Contracts and Vendor Management team in delivering best in class value to the organization. This role will support internal business partners on all aspects of current and potential vendor relationships to ensure their needs are met while also complying with COCC policies, regulatory requirements, and industry best-practices.

The ideal candidate will be a collaborative team player who thrives in a high volume, fast-paced environment and enjoys problem solving. This is a hybrid position, offering work from home a few days a week.

What’s in it for you…

COCC offers a unique and collaborative experience as you grow your career with us and all of the benefits you’d expect from an award-winning employer plus:

• A hybrid schedule allowing you the flexibility to balance your work/life needs
• A customized training plan to successfully onboard you through your first year
• A robust employee training and development program aligned with career pathing objectives
• Generous PTO offering as well as competitive pay and benefits
• On-site fitness center / off-site fitness/wellness reimbursement
• Tuition Reimbursement
• Financial planning assistance with certified professionals
• Fun employee events such as company outings, trivia, sports leagues wellness events
• Peer recognition programs

What you’ll do…

• Build strong relationships with internal business partners to understand their requirements and counsel them on the Vendor Management Policy & Program.
• Utilize best practices to onboard new Vendors and identify the Risks through a series of analysis, research, and due diligence.
• Perform Vendor oversight and ongoing monitoring including performance, industry compliance and other relevant analysis utilizing existing procedures and best practices.
• Monitor and respond to requests in a timely manner using multiple channels (phone, email, Slack, CNow, etc.)
• Provide needed administrative support to senior leadership as necessary.
• Develop and apply a solid understanding of COCC’s Vendor Management Policy & Program.
• Update internal systems and databases on all aspects related to your assigned portfolio of vendors.
• With guidance review contracts with suppliers, vendors and partners ensuring consistency with company policies, guidelines, and objectives in a highly regulatory environment.
• Develop new methods of educating/communicating with COCC employees on vendor management best practices.

What you’ll bring…

• Bachelor’s degree is preferred for this role but will consider appropriate work experience and/or relevant certifications.
• Strong customer service and communication skills, especially written communication, and attention to detail
• Excellent teamwork skills, but also work independently.
• Proficiencies in Microsoft Word and Excel; experience with WolfPac or other TPM solutions is a plus.
• Bachelor’s degree is preferred for this role but will consider appropriate work experience and/or relevant certifications.
• Financial services experience is a plus as is knowledge related to vendor risk.

The salary range for this position is $55,000 - $60,000 / year

COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and CT Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Accessibility - If you’re a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please let us know by calling 860-678-0444 or emailing TalentManagement@cocc.com. Please specify the help you need and we’ll be happy to get back to you!